Achieve Operation Excellence with Continual Process Improvement by Targeting:
- Contacting all members to take their
feedback every 6 months.
- Timely Actions in Scheduled Manner From feedback received.
- Monitor satisfaction level as service provider.
- Execution of events & trainings in a
smooth & system driven, cost effective manner & evaluating value effectiveness
every time.
- Timely communication of information to meet our member's
expectations.
- Recognize each employee's
responsibility for quality & service delivery.
- Ensure our personnel are properly trained.
- Foster a team approach to detect prevention & problem solving.
- Job description of each employee.
- Be environmentally responsible.
